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NLVA Spotlight

BREAKING NEWS ALERT: Lawsuit Highlights Risks of Improperly Sourced Medical Records

January 20, 2026

As an organization committed to advancing the highest standards of ethics and compliance
among legal vendors supporting personal injury and mass tort attorneys, we believe it is
essential to bring this lawsuit to the attention of our community. This case underscores the
critical responsibility all stakeholders share to ensure sensitive health information is
sourced, accessed, and used appropriately.

A lawsuit filed by Epic Systems Corporation and a group of healthcare providers seeks
immediate and permanent injunctive relief against various defendants based on allegations
that patient health information was improperly accessed and used from health information
exchange frameworks. The plaintiffs allege the defendants engaged in multiple violations,
including fraud, unlawful and fraudulent business practices, and breach of contract, by
accessing and using patient health information without a legitimate treatment purpose.

VIEW THE FULL DOCUMENTATION HERE

The NLVA is committed to helping you identify best-in-class vendors. When a medical
records vendor presents a solution that sounds too good to be true, it’s important to ask the
right questions:

  • How do you obtain medical records in a timely and fully compliant manner?
  • You state that records can be delivered within 1–2 days— can you explain how
    that process works?
  • Are medical records pulled from the exchange, and if so, what is the stated
    use case?

This approach reinforces due diligence while emphasizing compliance and accountability.

Are you an attorney, but short on time to ask questions? Let the National Legal
Vendor Association help— click here to join.

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